PRIVACY POLICY

At roshanex.pk, we prioritize your data confidentiality and are fully dedicated to the security of your information. This updated policy clarifies the various ways we gather, store, manage, and safeguard your details when you engage with our platform, establish an account, or finalize a purchase.

1.1 The Information We Collect

Our platform collects specific categories of user information:

A) Identifying and Contact Data:

  1. Complete Name
  2. Electronic Mail Address
  3. Telephone and Contact Numbers
  4. Delivery and Billing Location Details
  5. Payment Information (processed with encryption through reliable payment gateways)

B) Analytical and Non-Personal Data: We gather technical data such as browser type, IP address, device specifications, and site navigation patterns using cookies and similar tracking protocols.

1.2 Utilization of Your Information

Your information is processed for the following objectives:

  1. Fulfilling and tracking product orders.
  2. Communicating order milestones, special deals, and promotions.
  3. Handling inquiries or service requests.
  4. Optimizing the platform’s functionality and enhancing user experiences.
  5. Ensuring full compliance with legal and regulatory obligations.

1.3 Data Sharing & Information Disclosure

We have a strict policy against selling or renting your personal data to others. We share your information solely with:

  1. Authorized third-party logistics and shipping partners.
  2. Encrypted payment service providers (e.g., banks, card services).
  3. Required governmental or legal bodies, where compulsory by law.

1.4 Data Security Protocols

Protecting your data is a core responsibility. Personal data is hosted on secure, restricted servers and protected by industry-standard encryption, including SSL technology and best practices.

1.5 Use of Cookies & Analytical Tools

To enhance your navigation and provide personalized services, our platform uses cookies. These help in remembering preferences and analyzing usage. You can control cookie access through your specific browser controls.

1.6 User Rights & Access

You possess specific rights regarding your personal data:

  1. Access to or correction of your personal details.
  2. The option to request the deletion of your account and related data.
  3. Choosing to opt out of promotional communications.
  4. Requesting details of data we have retained about you.

For any of these requests, please contact our team via email at: info@roshanex.com

1.7 Third-Party Website Connections

Our site may feature links to external websites not managed by us. We hold no responsibility for their privacy practices and encourage you to review their specific policies.

1.8 Policy Updates & Amendments

We may modify this privacy policy periodically. All changes will be published here with an updated revision date. Your continued use of our services indicates acceptance of the revised terms.

1.9 Contact Information & Support

Should you have questions or concerns regarding this detailed Privacy Policy, please get in touch via email at: info@roshanex.pk